What's your website quietly costing you?
Every slow page, missing review, and hidden phone number sends a ready-to-buy customer to your competitor. Answer 6 quick questions and see the real number — per month and per year.
Stop the leak — see the fix for free
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Get my free redesign preview →Estimate based on your inputs and published benchmarks (e.g. 53% of mobile users abandon sites that load over 3s). Directional, not a guarantee.
Why "we get by on word of mouth" is expensive
Referrals are great — but here's what happens next: 70 to 80% of people research a business online before they contact it, even after a referral. If they find a slow, dated, or missing website, a chunk of that warm interest evaporates. They don't tell you they bounced. They just quietly call the competitor whose site loaded fast, showed reviews, and made it obvious how to book. The lost leads are invisible — which is exactly why they're so easy to ignore and so costly to keep losing.
The four biggest leaks
Speed: 53% of mobile visitors abandon a page that takes longer than three seconds. Mobile: over 60% of local searches are on phones, and a clumsy mobile experience kills the call. Trust: no reviews or a dated look makes visitors hesitate at the exact moment they were ready. Findability: if you don't appear in "near me" search, you never get the chance at all. Each leak is fixable — and the quiz above shows you which ones are draining the most.
Frequently asked questions
How many leads do businesses lose to a bad website?
A slow or poorly built website can lose 40 to 70% of potential leads. 53% of mobile visitors leave a page that takes over three seconds to load, and a confusing or untrustworthy design causes most of the rest to bounce without calling. For a typical local business, that's often dozens of lost customers a month that never even reach you.
Does not having a website cost me customers?
Yes. Around 70 to 80% of consumers research a business online before contacting it, and many won't call a business they can't find or verify. Without a website you're invisible in the exact moment a customer is ready to buy, and that demand goes to the competitor who does appear in search.
How do I get more leads from my website?
The fastest ways: make the site load in under three seconds on mobile, put a clear call-to-action and tap-to-call number above the fold, add real customer reviews for trust, and build local SEO so you appear in "near me" searches. These four fixes typically recover the majority of leads a weak site is losing.